Resident Concierge
Core
First point of contact for prospects and residents, creating stellar first impressions and building ongoing positive relationships.
Role type
Resident Concierge
Builds
A welcoming, inclusive community experience for residents and prospects
Domain
Hospitality / Property Management
Deliverable
product features
Required skills
Hospitality experience, communication, customer service, event planning, social media management, organization, physical stamina
Preferred skills
None stated
Technologies
Various software, apps, and computer programs
Responsibilities
Solving problems and providing timely assistance to residents and prospects, planning and executing community events, managing front desk logs and package rooms, generating social media awareness, encouraging customer reviews, organizing freight elevators and club room reservations
Seniority
Entry-level to Mid-level