Teamleader / Koordinator (m/w/d) für Servicetechniker - 2 Jahre befristet
Core
Lead and coordinate a Field Service team of technicians, managing deployment planning and acting as the interface between service and sales teams.
Role type
Team Leader / Coordinator for Field Service Technicians
Builds
Field service operations and customer support solutions for industrial machinery
Domain
Industrial machinery / Manufacturing / Field Service
Deliverable
client delivery
Required skills
Technical and commercial background, team leadership, deployment planning, stakeholder communication, digitalization initiatives, organizational talent, prioritization
Preferred skills
Experience in mechanical engineering, familiarity with international collaboration, proficiency with IT systems
Technologies
Various IT systems
Responsibilities
Lead the Field Service team and shape the perception of technicians as 'Service Advisors', coordinate team deployments across the D-A-CH region, manage administrative tasks including individual billing, serve as the liaison between service technicians and sales teams, drive digitalization initiatives within the Field Service, collaborate with the Field Service Manager DACH
