Service Technician
Core
Delivering optimum service standards and technical support to HC customers in close coordination with Field Sales.
Role type
Service Technician
Builds
Customer service interactions and technical training programs
Domain
Industrial equipment / Field Sales support
Deliverable
client delivery
Required skills
Technical aptitude, Electrician training, Product knowledge, Industry knowledge
Responsibilities
Plan, prepare, and evaluate customer contacts; Report results of customer contacts and planned activities to supervisor; Train customer's employees and decision makers in technical matters; Execute special projects