Claims Metrics & Reporting Product Delivery Director
Core
Senior business-facing leader accountable for shaping, prioritizing, and guiding the delivery of Employee Benefits technology capabilities and serving as the business product owner for claims metrics and reporting.
Role type
Senior IC Product Delivery Director (Employee Benefits)
Builds
Employee Benefits technology capabilities, claims metrics reporting suites, dashboards, and operational reports
Domain
Insurance / Employee Benefits / Claims Analytics
Required skills
Product delivery leadership, FINEOS expertise, Stakeholder leadership, Strategic roadmap planning, Agile/Scrum delivery, Change management, UAT planning, Release management, Business analysis, Operational readiness planning
Preferred skills
Experience with digital portals, self-service platforms, analytics solutions, Partnering with IT Product Owners, Knowledge of reporting platforms
Technologies
FINEOS, Agile, Scrum, SDLC
Responsibilities
Shape strategic roadmap for Employee Benefits technology, Act as business product owner for claims metrics and reporting, Translate business needs into requirements for reports and dashboards, Lead prioritization of enhancements and defects, Provide business direction for technology delivery plans, Lead operational readiness planning and change adoption, Represent business in sprint planning and backlog management, Monitor delivery progress and post-production outcomes, Drive post-implementation adoption activities, Present roadmap priorities and delivery updates to leadership
Seniority
Senior, hands-on IC
