Senior Manager, Policy Administration Services
Core
Oversee daily operations of policy administration to maintain service levels and client experience in the life insurance industry.
Role type
Senior Manager, Policy Administration
Builds
Policy administration services for life insurance clients
Domain
Life Insurance / Regulatory Compliance
Deliverable
client delivery
Required skills
policy administration operations, system and service enhancement, process streamlining, training and coaching, change management, stakeholder influence, risk and control management, regulatory knowledge (AML, FATCA, CRS), MS Office proficiency
Preferred skills
digital/insure tech adoption, automation initiatives, process re-engineering
Responsibilities
Oversee daily operation of policy administration, Identify and implement system and service enhancement, Provide training and coaching to subordinates, Lead and drive team to adapt changes, Support ad-hoc project
Seniority
Senior, hands-on IC with team leadership
