Product Delivery Officer (1 Year Contract)
Core
Ensure defect-free and highly automated roll-out of new life insurance products for the New Business/Policy Services team.
Role type
Product Delivery Officer (Contract)
Builds
New Business/Policy Services operational processes and product features
Domain
Insurance (Life, ILP, Term)
Required skills
UAT testing, product development/implementation, digital submissions processes, life insurance knowledge, business requirements analysis, SOP documentation
Preferred skills
MS Office proficiency, digital mindset, independent work, problem solving
Responsibilities
Represent team in project meetings to understand and operationalize new product features; Collaborate with stakeholders to develop and submit business requirements; Work with technology team on UAT test plans, output review, and sign-off; Monitor post-implementation progress and escalate system errors; Document business/handling rules in SOPs/User guides.