Parks & Open Spaces Support Officer
Core
Provide administrative support, coordinate work allocation, and manage customer service for the Parks and Open Spaces team.
Role type
Administrative Support Officer
Builds
Office-based services for parks and open spaces
Domain
Local Government / Public Sector
Deliverable
dashboards & analysis
Required skills
Work allocation coordination, Customer service, Data entry and validation, Market research, Report writing, IT proficiency (Oracle CRM, Qlikview, MS Office)
Preferred skills
None stated
Technologies
Oracle CRM, Oracle e-business, Colony, Mayrise, Qlikview, Microsoft Word, Excel, Outlook
Responsibilities
Coordinate work allocation and handle service requests/escalations; Monitor and allocate office-based tasks; Handle customer queries and telephone enquiries; Maintain and analyze data across technical systems; Conduct market research and surveys; Prepare reports and statistics; Manage procurement and financial transactions; Ensure team cover via call handling.
Seniority
Junior, individual contributor