ACFS Professional Practice Assistant
Core
Provide efficient, accurate, and responsive administration support to Children and Families Services, ensuring compliance with procedures to support frontline service delivery.
Role type
Professional Practice Assistant (Administrative Support)
Builds
General administration support service for Adult, Children, and Families teams
Domain
Public Sector / Social Services / Child Safeguarding
Deliverable
dashboards & analysis
Required skills
Telephone handling, database management, document processing, procurement procedures, confidential filing, data entry, IT proficiency
Preferred skills
NVQ level 2 or equivalent qualification, experience in busy office environments
Technologies
Liquid Logic, range of software packages
Responsibilities
Answering telephone calls for Children's Safeguarding, updating and retrieving information within databases, processing requests for goods and services, preparing and producing documents, maintaining confidential filing systems, performing general administration duties
Seniority
Junior, entry-level support role