Intake Specialist
Core
Process child care applications and verify eligibility for low-income families in New York City.
Role type
Intake Specialist (Clerical Associate)
Builds
Child care voucher access for families
Domain
Public sector / Child welfare / Social services
Deliverable
Dashboards & analysis
Required skills
Data entry, case review, document verification, communication, research, system navigation
Preferred skills
Technical assistance, project support
Technologies
ACCIS, Vanguard, Control Log, WMS
Responsibilities
Receive and review child care applications via multiple channels; verify family eligibility and re-certify status; enter case data into control logs; assign cases to processors; troubleshoot missing documents; coordinate communications with parents and programs; conduct WMS searches to determine cash assistance status.
Seniority
Entry-level / Individual Contributor