Interpreter Services Administrative Support Intern - Spring 2027
Core
Administrative support for the Interpreter Services team, managing scheduling, customer support, and operational coordination for a pool of contract interpreters serving refugees and clients in the US.
Role type
Administrative Support Intern
Builds
Interpreter scheduling and appointment management for IRC's domestic and global programs
Domain
Humanitarian aid / Refugee services / Administrative operations
Deliverable
dashboards & analysis
Required skills
MS Office proficiency, database system learning, written and spoken English fluency, customer service, time tracking
Preferred skills
Customer service experience, availability for 3+ workdays
Technologies
Fluency Internet Interpreter Scheduling System, Microsoft Office, Volunteer Dashboard
Responsibilities
Monitor scheduling system for interpreter requests, correspond with interpreters to assign appointments, provide customer support via email and phone, offer tech support for communication platforms, assist in evaluating and training new interpreter candidates, record hours and submit timesheets, coordinate customer agreements and enhance operational guidelines
Seniority
Intern
