Inside Sales Supervisor
Core
Lead a sales-focused customer service team to manage key accounts, handle inquiries, and drive revenue growth for industrial energy and infrastructure products.
Role type
Inside Sales Supervisor (Sales Leadership)
Builds
Customer accounts and sales revenue for industrial energy and infrastructure products
Domain
Industrial Energy & Infrastructure
Required skills
Sales leadership, team coaching, customer account management, CRM proficiency, strategic planning, performance metrics analysis, cross-functional collaboration
Preferred skills
Wire and cable industry experience, Bachelor's degree in Engineering/Marketing/Business, experience with 80/20 red and green rules
Technologies
CRM systems
Responsibilities
Manage key customer accounts via phone, email, and online platforms; Lead, supervise, and support a team of Inside Sales Representatives; Provide coaching, training, and ongoing guidance to team members; Develop and implement strategies to improve customer service quality and satisfaction; Monitor and analyze sales performance metrics; Collaborate with cross-functional teams; Serve as the escalation point for complex customer issues
Seniority
Mid-Senior, hands-on IC