Sales Support Manager
Core
Lead inside sales and customer service operations to maximize sales performance and support outside sales teams within specific US territories.
Role type
Senior Inside Sales Operations Manager
Builds
Inside sales strategy, customer service teams, and standardized sales processes for construction materials
Domain
Industrial construction materials (masonry, building envelope)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, sales strategy, budget management, KPI definition, process standardization, market research, stakeholder collaboration
Preferred skills
None stated
Technologies
ERP, CRM, Microsoft Office Suite
Responsibilities
Define and maintain inside sales teams and customer service processes, generate leads and manage key accounts, coordinate sales efforts between inside and outside teams, report on sales budget achievement, manage outbound call specialists, assess talent and manage team performance
Seniority
Senior, hands-on IC with team leadership
