IT Specialist
Core
First-line technical support and maintenance of technology infrastructure, enterprise applications, and end-user computing environment for a global industrial organization.
Role type
IT Specialist (Help Desk / System Administration)
Builds
Reliable IT operations supporting manufacturing, engineering, and business functions
Domain
Industrial Technology / Manufacturing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows workstation administration, Microsoft 365 support, Active Directory management, network troubleshooting, ERP system support, endpoint security management
Preferred skills
Infor CloudSuite Industrial (CSI/SyteLine) experience, Siemens Teamcenter PLM experience, Solid Edge experience, virtualization (VMware/Hyper-V), cloud platforms (AWS/Azure)
Technologies
Windows Server, Active Directory, Microsoft 365, Infor CloudSuite Industrial, Salesforce, Zoho Desk, Siemens Teamcenter, Solid Edge, VMware, Hyper-V, AWS, Microsoft Azure
Responsibilities
Troubleshoot hardware and software issues for end-users, manage user accounts and access controls, maintain network connectivity and security updates, support ERP and PLM applications, document technical procedures
Seniority
Junior to Mid-level, hands-on IC
