Sales Program Manager
Core
Manage and grow customer relationships through strategic account management, business development, and order fulfillment for contract customers.
Role type
Senior Account Manager / Sales Program Manager
Builds
Long-term customer agreements, order releases, deliveries, and quotations for industrial metals clients.
Domain
Industrial metals distribution / Aerospace / Manufacturing
Required skills
Strategic account management, business development, demand forecasting, ERP system proficiency, pricing strategy, non-stock material sourcing, order expediting, customer relationship management, market analysis, cross-functional collaboration
Preferred skills
Experience in metals distribution, aerospace, or industrial distribution, knowledge of supply chain management, proficiency with customer portals, ability to travel internationally
Technologies
ERP systems, Microsoft Office (Word, Excel, Outlook), Customer Portals
Responsibilities
Manage customer inquiries, quotations, orders, and deliveries; forecast customer demand and identify growth opportunities; collaborate with purchasing to improve inventory management; maintain customer databases and portals; develop pricing for stock and custom products; source non-stock materials; expedite orders; represent the company at trade shows and conferences; travel up to 30% for business development.
Seniority
Mid-Senior level, 5+ years experience