Partner Success Manager
Core
Manage relationships with key chain partners to optimize rates, availability, and connectivity for hotels across Points of Sale.
Role type
Partner Success Manager (Travel Industry)
Builds
Dynamic Inventory availability and optimized commercial partnerships for hotel chains
Domain
Travel / Hospitality / Channel Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
chain relationship management, commercial objective delivery, connectivity quality control, trend analysis, property auditing, production monitoring, partner onboarding, contract mapping, portfolio management
Preferred skills
negotiation, commercial awareness in travel, Microsoft Office (Excel/Outlook)
Technologies
extranet tools, Points of Sale (POS), Teams
Responsibilities
Deliver commercial objectives from chain partnership roadmap, build and maintain relationships with chain partners, ensure hotels are connected and handle queries, analyze trends to build partner roadmaps, audit property setups for pricing accuracy and competitiveness, monitor production reports, support partner onboarding and training, assist with QBR analyses and presentations, review and map BAR contracts, manage a small portfolio of chain suppliers
Seniority
Individual Contributor, operational level