Head of Partner Success
Core
Lead global strategy to maximize performance, engagement, and long-term success of WebBeds' chain partnerships, driving commercial growth and strengthening relationships across key accounts.
Role type
Director, Partner Success (Commercial Leadership & Strategy)
Builds
Scalable frameworks for global chain portfolio growth, performance optimization programs, and executive reporting dashboards.
Domain
Travel Technology / Hospitality Distribution / Global Chain Partnerships
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Global partner success strategy, performance optimization, commercial analytics, strategic account management, cross-functional leadership, team leadership, project management, stakeholder engagement, data-driven reporting, hotel distribution expertise.
Preferred skills
Travel technology experience, hospitality distribution background, experience with global chain partnerships.
Technologies
Dashboards, scorecards, business review tools, executive reporting platforms.
Responsibilities
Lead global partner success agenda for chain partnerships; Develop and implement structured optimization programs for availability, pricing, conversion, and distribution; Own analytical view of chain partner performance and translate data into actionable insights; Collaborate with Strategic Account Managers to develop account success plans and address underperformance; Partner with Connectivity, Sales, Revenue, Operations, Finance, and Data teams to remove barriers; Develop dashboards, scorecards, and executive reports for visibility of risks and opportunities; Drive improvements in onboarding, connectivity quality, contract activation, and bookability; Establish performance metrics, operating frameworks, and governance processes; Support senior leadership with strategic initiatives and priority management; Represent Partner Success in strategic internal and partner-facing forums; Lead, coach, and develop the Partner Success team.
Seniority
Director, hands-on IC with team leadership
