Head of Account Management
Core
Leading an Account Management team to fulfill commercial partnership contracts with brands in the live music space, ensuring seamless delivery from start to finish.
Role type
Senior leadership Account Manager (Head of Account Management)
Builds
Brand partnership agreements and client servicing for Live Nation's music events and festivals
Domain
Live entertainment / Music marketing / Brand partnerships
Deliverable
client delivery
Required skills
Leadership, client lifecycle management, relationship building, analytical problem-solving, deadline management, process creation
Preferred skills
Rights holder business experience, brand partnership experience, project management certification
Responsibilities
Provide accurate reflection of partner satisfaction and performance to VP, implement processes and tools for team success, mentor team on escalation and problem solving, identify and overcome client hurdles, challenge internal processes to improve partner experience