Event Staff-Punch Line Irving
No visa sponsorship
Core
Deliver customer service, resolve inquiries, and support venue operations for live music events.
Role type
Customer service representative (event operations)
Builds
Customer support and event logistics for live music venues and tours
Domain
Live entertainment and event management
Deliverable
client delivery
Required skills
Customer service, problem-solving, communication, teamwork, sales
Responsibilities
Answer inbound calls or in-person inquiries, resolve customer concerns, refer unresolved grievances, solicit sales of services, confer with customers to take orders or handle complaints, keep records of interactions, participate in venue sustainability programs, partner with band members to close venues and manage equipment.
Seniority
Entry-level to Mid-level