Telemarketing (Citibank), Analyst
Core
Maximize sales of AIA products and services by selling directly to retail customers via call center and online platforms.
Role type
Telemarketing Analyst
Builds
AIA insurance and financial protection products
Domain
Insurance / Financial Services
Required skills
outbound call center experience, telemarketing, telesales, customer needs analysis, product recommendation, regulatory compliance
Preferred skills
BCP, PGI, HI certification
Technologies
call center infrastructure, online platforms
Responsibilities
Perform telemarketing calls to leads provided by partners, understand customer needs and recommend suitable products, convert leads to sales, ensure call activities adhere to regulations and quality standards
Seniority
Mid-level, hands-on IC