Customer Service Representative (Italian & English)
Core
Managing customer purchase orders, building account relationships, and supporting business growth for the Italian market.
Role type
Customer Service Representative
Builds
Customer purchase order fulfillment and account management processes
Domain
Industrial filtration / Manufacturing
Required skills
Order processing, account management, invoice creation, return management, internal coordination, MS Office, Oracle R12, Incoterms, payment terms, CRM
Preferred skills
None stated
Technologies
Oracle R12, MS Office, Outlook
Responsibilities
Process and monitor customer purchasing orders; Provide delivery commitments and follow up on order activity; Manage invoice creation, corrections, and returns; Receive and process customer inquiries on pricing, lead-time, products, and availability; Coordinate internally with sales, logistics, finance, and production.
Seniority
Mid-level (2+ years experience)
