Mitarbeiter/-in Vetriebsinnendienst/Kundenservice (m/w/d)
Core
Handling national and international customer inquiries, order processing, and logistics coordination for stainless steel filter housings and baskets.
Role type
Sales Operations / Customer Service Specialist
Builds
Order fulfillment and customer support for industrial filtration solutions
Domain
Industrial manufacturing (filtration systems)
Required skills
Order processing, ERP system usage, CRM system usage, English (fluent), German (fluent), MS Office proficiency
Preferred skills
Technical interest, additional foreign languages (Italian, Dutch), experience in sales operations or customer service
Responsibilities
Processing customer inquiries and creating quotes, coordinating with operational departments, managing order entry and shipping, handling returns and credit notes, processing complaints, collaborating with outside sales team, resolving complex technical questions with specialist departments