Navigator (Non-Clinical) - General Surgery - FT - Days - MPG - Pembroke Pines
Core
Guide patients through the healthcare system, coordinate care across the continuum, and ensure safety and quality standards for General Surgery patients.
Role type
Patient Navigator (Non-Clinical)
Builds
Care coordination plans and patient support services
Domain
Healthcare / General Surgery
Deliverable
client delivery
Required skills
Care coordination, Data collection and management, Insurance authorization navigation, Appointment scheduling, Patient education, Multidisciplinary team collaboration, Electronic medical records (EPIC) proficiency, Excel/Word/PPT
Preferred skills
Critical thinking, Decisive judgment, Ability to work in stressful environments
Responsibilities
Collect and manage clinical data (intake forms, health history, labs, images); Assist with obtaining authorizations and scheduling appointments; Coordinate care between providers and connect patients to community health resources; Provide educational resources on medical conditions and treatment plans; Document care coordination efforts and extract data from medical records.
Seniority
Entry-level to Mid-level, requires 1 year of healthcare experience