Operator - Telecommunications
Core
Operates the organization's central switchboard to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.
Role type
switchboard operator
Builds
internal and external call routing and emergency alert systems
Domain
healthcare operations
Required skills
call routing, emergency code communication, paging system operation, troubleshooting communication systems, reference material utilization
Responsibilities
Communicates codes, alerts, drills and other announcements according to established policies and procedures; Operates beeper and paging system to contact hospital personnel and code team; Receives and relays internal and external calls and provides general information; Troubleshoots system issues when needed.
Seniority
entry-level