Patient Financial Services Representative I - Per Diem - JDCH Emergency Room
Core
First point of contact for patients and guarantors to gather, verify, and process demographic, financial, and insurance eligibility information; collect payments and obtain necessary consents.
Role type
Patient Financial Services Representative
Builds
Insurance verification, payment collection, and patient billing workflows
Domain
Healthcare / Patient Financial Services
Deliverable
client delivery
Required skills
Insurance verification, payment collection, demographic data entry, regulatory form processing, patient communication
Preferred skills
Hospital or medical office experience, customer service experience
Technologies
Electronic health records, billing systems, MyChart
Responsibilities
Verify insurance benefits and obtain pre-certification/authorization; determine and accept required payments including co-pays and deductibles; obtain signatures for regulatory forms; place identification bands on patients; handle incoming calls and referrals
Seniority
Entry-level, minimal supervision