Patient Financial Service Representative- Multi-Specialty -FT-Days- MPG Wellington
Core
First point of contact for patients and guarantors to verify insurance, collect payments, and ensure all financial and demographic information is gathered and verified.
Role type
Patient Financial Services Representative
Builds
Patient payment collections and insurance verification workflows
Domain
Healthcare / Patient Financial Services
Deliverable
client delivery
Required skills
Insurance verification, payment collection, regulatory form processing, patient intake, appointment scheduling, authorization management
Preferred skills
Customer service, problem solving, minimal supervision
Technologies
Electronic health records, MyChart, insurance databases
Responsibilities
Verify insurance benefits and confirm active coverage; collect patient out-of-pocket payments and prepare daily deposits; obtain pre-certification and authorizations; interview patients to gather demographic and identification information; explain policies and secure required signatures; schedule walk-in appointments and manage referrals.
Seniority
Entry-level, individual contributor