Customer Service Consultant - Kenosha (Remote)
Core
Connect customers' online and in-store experiences by guiding them through the car-buying process, from lead response to vehicle delivery.
Role type
Customer Experience Consultant Trainee (Sales)
Builds
Seamless car-buying journey for customers purchasing used vehicles
Domain
Automotive retail / Used car sales
Deliverable
product features
Required skills
Sales experience, Customer service, Inventory knowledge, Communication, Technology proficiency, License acquisition
Preferred skills
Retail experience, Fast-paced environment adaptability
Technologies
Microsoft Suite, Salesforce, Genesys
Responsibilities
Engage with inbound customers online and over the phone, Guide customers through online sales, appraisals, financing, and delivery, Achieve individual sales and performance targets, Obtain Automotive Salesperson License
Seniority
Entry-level / Trainee
