Service Operator
Hybrid
Core
Coordinate service appointments, manage repair requests, and support customer interactions within the automotive service department.
Role type
Service Operations Coordinator
Builds
Service department operations for used car retail customers
Domain
Automotive retail / Customer service
Deliverable
dashboards & analysis
Required skills
Customer service, Telephone etiquette, Data entry, Record keeping, Multitasking, Shift flexibility
Responsibilities
Respond to incoming service calls, Schedule service appointments, Coordinate repair requests and parts arrival, Deliver written messages to team members, Audit sublet invoices and logs, Maintain clean work area per safety guidelines