Operations Manager
Core
Lead and shape the Service Operations Department at CarMax locations, managing reconditioning, cosmetic, production, and automotive service functions.
Role type
Senior Operations Manager (Retail/Automotive)
Builds
Service operations for used car retail locations
Domain
Retail / Automotive / Used Cars
Required skills
Strategic leadership, P&L ownership, performance management, operational execution, process improvement, EH&S compliance
Preferred skills
Bachelor's Degree, 3+ years management experience, retail management experience
Technologies
Data analysis tools, KPM tracking systems
Responsibilities
Provide strategic leadership across Service Operations; lead managers and frontline workforce; oversee key performance metrics and cost controls; maintain financial accountability including P&L; champion process improvement initiatives; manage Environmental, Health and Safety (EH&S) programs
