Customer Service & Operations College Co-op-El Paso, TX
HybridNo visa sponsorship
Core
Process insurance claims and provide technical support to insureds and claimants via phone, internet, and mail as part of the First Notice of Loss workflow.
Role type
Customer Service Representative (Co-op)
Builds
Claims processing services for policyholders and claimants
Domain
Insurance
Deliverable
client delivery
Required skills
Verbal communication, written communication, teamwork, punctuality, dependability, learning mindset
Preferred skills
Spanish language
Technologies
Contact center systems, internet, mail
Responsibilities
Process claims for policyholders and claimants over the phone, assist with processing claims received over internet or mail, meet department phone Key Performance Indicators, participate in weekly team huddles
Seniority
Student Co-op