Customer Service Handler
HybridNo visa sponsorship
Core
Guide customers through motor claims, arrange replacement vehicles, provide repair updates, and liaise with external partners.
Role type
Customer service handler (claims)
Builds
Customer claim resolutions and repair outcomes
Domain
Insurance / Motor claims
Deliverable
client delivery
Required skills
Multi-tasking, prioritizing, IT skills (Outlook, Word), digital task management
Preferred skills
Empathetic customer service style, team player mentality, adaptability to change, willingness to learn
Responsibilities
Guide customers through motor claims, arrange replacement vehicles, provide updates on repair progress, liaise with external partners
Seniority
Entry-level, permanent