COX Welcome Desk and Student Info Center Supervisor
Core
Oversee front desk operations at the COX Welcome Desk and Student Information Center, providing customer service to students, staff, and visitors while managing part-time staff schedules and training.
Role type
Front desk supervisor
Builds
Campus service coverage and student support initiatives
Domain
Higher education administration
Deliverable
product features
Required skills
Staff scheduling, hiring and onboarding, customer service, conflict resolution, office organization, switchboard operations
Preferred skills
Knowledge of higher education programs, report compilation
Responsibilities
Provide assistance to students and visitors, manage staff schedules, oversee hiring and training, support Student Life initiatives, maintain office supplies and signage, answer switchboard calls
Seniority
Individual contributor, supervisory level
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