Retirement Processing Quality Control
Core
Provides quality control for retirement applications, verifying member eligibility, calculating benefits, and managing correspondence regarding retirement options.
Role type
Program Coordinator II (Quality Control)
Builds
Retirement benefit calculations and eligibility determinations for state pension plans
Domain
Public sector / State pension administration
Required skills
Retirement benefits program knowledge, Microsoft Office Suite (Word, Excel), ORBIT system, OnBase system, Records Management System
Preferred skills
Experience with retirement benefits programs, Advanced proficiency in Microsoft Word and Excel, Multitasking, Attention to detail
Responsibilities
Pulls workflows for processing retirement applications; verifies information in On Base and ORBIT; calculates tentative retirement benefit amounts; contacts employers regarding errors or information gaps; performs recalculations based on final salary totals.
Seniority
Mid-level, hands-on IC