Referral Coordinator
Core
Central coordination of patient referrals to specialists, managing the workflow from request to appointment scheduling to ensure timely access and cost-effective care.
Role type
Referral Coordinator
Builds
Patient referral workflows and provider networks
Domain
Healthcare administration
Required skills
Referral management, Prior authorization, Appointment scheduling, Patient communication, Medical record documentation, Provider network management
Preferred skills
E-clinical experience, Referral system experience
Technologies
eCW
Responsibilities
Manage referral beans in eCW for all sites, Ensure Referral Request form is completed, Acquire prior authorization for referrals as needed, Ensure Referral is received and reviewed, Schedule referral appointment for patient if not done directly, Communicate with patient regarding referral appointment provider, time, location, what to expect and what to bring to appointment
Seniority
Mid-level, individual contributor