Healthcare Virtual Assistant – Referral Coordination & Patient Records (Onsite)
Core
Administrative support for a US-based healthcare practice focusing on referral management, patient records, chart preparation, and pre-visit coordination.
Role type
Healthcare Virtual Assistant / Referral Coordinator
Builds
Patient charts, referral records, and administrative documentation for upcoming visits
Domain
Healthcare / Medical Administration
Required skills
Referral tracking, EMR/EHR data entry, patient record management, appointment coordination, intake processing, PHI handling, external portal navigation, administrative follow-up
Preferred skills
Previous healthcare virtual assistant experience, US healthcare practice experience, familiarity with patient charts and medical records
Technologies
EMR/EHR systems, Google Workspace, external referral portals
Responsibilities
Enter and track patient referrals in external portals, maintain accurate referral records, prepare and organize patient charts, review patient records for completeness, confirm required forms completion, send appointment confirmations, assist with patient intake and registration, manage administrative recalls, clean up administrative backlogs, perform accurate EMR data entry, maintain confidentiality of PHI
Seniority
Entry-level to Junior, part-time to full-time potential