Patient Service Rep
Core
Patient Service Representative coordinating cardiac diagnostic testing services, managing patient communications, scheduling, and registration.
Role type
Patient Service Representative (Healthcare Administration)
Builds
Cardiac diagnostic testing workflow and patient access
Domain
Healthcare / Cardiology
Required skills
Medical terminology, Patient registration, Insurance verification, Medical billing, Scheduling software, Customer service, Data documentation
Responsibilities
Serve as primary point of contact for patient phone inquiries; Schedule, confirm, and monitor patient appointments; Verify insurance eligibility and obtain authorizations; Register patients and collect demographic/insurance information; Monitor patient flow and notify clinical staff; Maintain accurate patient records and documentation; Coordinate with cardiac testing departments and physicians.
Seniority
Individual Contributor, Entry to Mid-level