Referral Specialist
Core
Coordinates patient flow and scheduling for specialist appointments and testing within a medical practice.
Role type
Referral Specialist (Medical Practice)
Builds
Patient appointment schedules and referral workflows
Domain
Healthcare / Medical Practice Administration
Required skills
Scheduling and triage, Insurance authorization, Data entry, Patient communication, Medical record management, Clinical knowledge
Preferred skills
PCMH referral experience, Cultural awareness
Technologies
LifeChart
Responsibilities
Schedule/coordinate/triage referrals via LifeChart work ques; Obtain insurance authorization prior to scheduling; Contact patients with appointment details and pre-appointment instructions; Scan and forward correspondence to ordering providers; Alert providers of no-shows; Maintain knowledge of insurer referral requirements.
Seniority
Entry-level to Mid-level, hands-on IC