Lead Medical Secretary
Core
Coordinates front office operations including patient registration, scheduling, insurance verification, and check-in/out processes to support comprehensive health care delivery.
Role type
Lead Medical Secretary
Builds
Patient care workflow and administrative operations for a primary care medical group
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Patient registration, appointment scheduling, insurance verification, front desk operations, patient intake, billing collection, referral coordination, demographic data management, inventory management, compliance with OSHA/DOH standards
Preferred skills
Quality improvement initiatives, customer service excellence, staff training and problem resolution
Responsibilities
Coordinate patient registration, scheduling, and insurance verification; manage front desk staff allocation and training; collect patient balances and copays; verify demographics and insurance information; schedule and track STAT referrals and pre-authorizations; monitor administrative supplies inventory; ensure compliance with OSHA and DOH standards
Seniority
Individual Contributor, supervisory responsibilities
