MH Department Secretary DI
Core
Administrative support for patient visits including scheduling, registration, billing, and medical record management.
Role type
Administrative Assistant (Medical Office)
Builds
Patient appointment schedules, billing records, and organized medical files.
Domain
Healthcare / Medical Administration
Required skills
Medical terminology, PC skills (Windows), English literacy, telephone etiquette, customer service, office equipment operation
Preferred skills
Medical office experience, outpatient setting experience
Technologies
Windows OS, online scheduling system, online billing system
Responsibilities
Schedule patient appointments and follow-ups; complete patient registration and verify insurance; collect co-payments and process billing codes; manage and organize medical records; answer phones and greet patients; resolve billing inquiries and coordinate with Patient Financial Services.
Seniority
Entry-level to Mid-level, individual contributor