Supervisor - VIP Front of House (age restricted 19+)
Core
Lead, train, and coach a team of Front of House employees to deliver exceptional service and maintain an immaculate ambience in VIP areas for guests.
Role type
Senior Front of House Supervisor (Hospitality)
Builds
VIP dining and entertainment experiences for guests
Domain
Hospitality / Entertainment
Deliverable
product features
Required skills
Staffing management, conflict resolution, guest experience monitoring, inventory management, financial reconciliation, ambience control
Preferred skills
Hospitality degree, food handling certification, computer literacy
Responsibilities
Hire and review staffing levels for host/hostesses, servers, and bartenders; maintain and engage a memorable ambience in VIP areas; reconcile end of night funds; solve problems and resolve conflict proactively; monitor guest satisfaction rates.
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