Customer Service Representative
Core
Handle after-sales dossiers including product disputes, deliveries, and remaining deliveries.
Role type
Customer Service Representative
Builds
Resolves customer issues and improves service processes
Domain
B2B distribution / Office supplies
Deliverable
client delivery
Required skills
SAP proficiency, written and oral communication, analytical skills, problem-solving, adaptability
Responsibilities
Manage after-sales disputes, coordinate with logistics and marketing stakeholders, participate in process improvement
Seniority
Entry-level to Junior