Research & Insights Analyst F/M (Advanced Quant & Data Integration)
Core
Design and execute quantitative research projects to transform customer knowledge into actionable business decisions by connecting multiple data sources and uncovering customer behaviors and drivers.
Role type
Senior Customer Experience Research & Insights Analyst
Builds
Dashboards and reporting solutions combining behavioral, attitudinal, and operational data to support strategic business decisions.
Domain
Workplace products distribution, Customer Intelligence, Market Research
Deliverable
dashboards & analysis
Required skills
Quantitative research methodologies, Advanced statistical analysis (segmentation, cluster analysis, regression, driver modelling), Survey platform management, Data source integration, Business recommendation formulation
Preferred skills
R, Python, B2B environment experience, Research/insights/consulting agency background
Technologies
Qualtrics, SPSS, Advanced Excel
Responsibilities
Design and execute quantitative research projects, Conduct advanced statistical analyses, Analyse and connect multiple data sources, Develop dashboards and reporting solutions, Collaborate with external research agencies, Partner with internal stakeholders to transform analyses into business recommendations
Seniority
Senior, hands-on IC
