[LTA-VS] SENIOR / EXECUTIVE, FOREIGN VEHICLE PERMITS (OPERATIONS)
Core
Provide administrative and operational support to the Foreign Vehicle Permits Division, including processing transactions, auditing applications, and handling customer feedback.
Role type
Senior Operations Executive
Builds
Digital services reports and permit processing workflows
Domain
Government transport regulation
Required skills
MS Office, customer service, digital services, operational checks, external liaison, audits, system support
Preferred skills
Customer service experience, digital services experience, relevant years of experience
Responsibilities
Process counter transactions and online applications, track digital services reports, collate counter statistics, conduct online application audits, handle customer feedback via phone and written reply, perform operational checks on contractors, liaise with external agencies, conduct audits at checkpoints, provide system-related support, deploy to worksites during or after office hours
