Manager/Senior Manager (Digital Product Insights) [DX1]
Core
Support data-informed product development and enhancement plans within the Careers Connect Group's digital ecosystem through analytics, data management, and insights generation.
Role type
Manager/Senior Manager, Digital Product Insights
Builds
Optimises product performance across the digital Career and Employment Services (CES) platform
Domain
Public sector / Digital Career and Employment Services
Deliverable
dashboards & analysis
Required skills
Data analysis, Statistical analysis, Data visualization, Data management, Stakeholder management, Product strategy alignment
Preferred skills
Python, SQL, R, Google Analytics 4, Databricks, Adobe Analytics, AI/GenAI tools
Technologies
Tableau, Power BI, Excel, Google Analytics 4, Databricks, Adobe Analytics
Responsibilities
Collect, analyse, and interpret data from multiple sources to identify trends and patterns in customer digital behaviour; Create clear dashboards and visualisations using tools like Tableau, Power BI, or Excel; Manage and process data requests from internal and external stakeholders efficiently and accurately; Understand product development processes and align insights with business goals; Communicate effectively with diverse teams and tailor findings to different audiences; Manage multiple stakeholders, projects and data requests simultaneously and independently