Customer Exp Specialist
Core
Responds to client inquiries via phone, mail, and face-to-face contact; provides front desk coverage, scheduling, and data entry for a behavioral health system.
Role type
Customer Experience Specialist (Administrative Support)
Builds
Client service interactions and administrative workflows for a nonprofit behavioral health organization
Domain
Behavioral Health / Nonprofit
Deliverable
dashboards & analysis
Required skills
Customer service, Phone communication, Data entry, Typing (50-55 wpm), Problem-solving, Administrative support
Preferred skills
Medical office experience, Team collaboration