Global Sales Support Specialist
Core
Provide operational support to the Field Sales Team by managing complex deal quoting, order inquiries, product configuration rules, and facilitating quote-to-order training.
Role type
Sales Operations Specialist (Sales Support)
Builds
Quoted deals, order inquiries, and sales process documentation for the Field Sales Team
Domain
Cybersecurity / Enterprise Software Sales
Deliverable
product features | dashboards & analysis
Required skills
Complex deal quoting, product configuration rules, quote-to-order process management, CRM system proficiency, written and verbal communication
Preferred skills
Google products proficiency, Salesforce CPQ, Steelbrick, sales operations experience
Technologies
Salesforce CPQ, Steelbrick, Google products
Responsibilities
Support Field Sales Team with quoting complex deals and advising on product configuration rules; Facilitate training on quote-to-order processes and procedures for new and existing sales staff; Manage global sales support activities via shared mailbox with accuracy and speed; Identify system gaps or improvement opportunities and escalate for resolution.
Seniority
Mid-level, hands-on IC
