Renewals Sales Support
Core
Own the daily creation and administration of accurate subscription and support renewal quotes, manage high-velocity commercial renewals, and act as a primary point of contact for channel partners to drive partner-led growth.
Role type
Renewals Sales Support Specialist
Builds
Subscription and support renewal quotes, renewal reports, and install base visibility for channel partners
Domain
Cybersecurity / SaaS Sales Operations
Required skills
Salesforce.com (SFDC) proficiency, SAP (Sales & Distribution) proficiency, data integrity management, complex quoting model explanation, channel partner communication, process optimization
Preferred skills
Experience in sales operations or quoting, cybersecurity product knowledge, adaptability in fast-paced environments
Technologies
Salesforce.com, SAP
Responsibilities
Create and administer accurate subscription and support renewal quotes; Proactively manage and follow up on high-velocity commercial renewals; Act as a primary point of contact for channel partners; Maintain source of truth for customer base and service contract information in SFDC and SAP; Identify system bottlenecks and implement playbook improvements; Provide bridge support for territory coverage during vacancies
Seniority
Junior to Mid-level, hands-on IC
