Account Manager
On-site
Core
Retain at-risk customer accounts and recover past-due balances to protect recurring revenue and prevent churn to competitors.
Role type
Senior IC retention account manager (collections)
Builds
Retained customer accounts and recovered payment balances
Domain
Automotive data and software services
Required skills
outbound sales execution, collections strategy, CRM management, cross-functional collaboration, objection handling, root cause analysis, SLA adherence
Preferred skills
bilingual English/Spanish, SaaS/subscription experience, automotive/repair industry knowledge, collections/AR environment exposure