Sr. Manager, Consulting Services, US Public Sector (NGFW/SASE)
Core
Lead a high-performing team of Professional Services Consultants to deliver NGFW/SASE security solutions for the US Public Sector, ensuring high-quality service delivery and customer success.
Role type
Senior Manager, Professional Services
Builds
NGFW and SASE security solutions for US Public Sector clients
Domain
Cybersecurity, Network Security (NGFW/SASE), Public Sector
Deliverable
client delivery
Required skills
Leading and scaling Professional Services teams, managing technical consultants and architects, full project lifecycle management, NGFW and SASE architecture expertise, profitable business management, managing customer escalations, Professional Services Automation tools, Sales Management tools, Business Intelligence tools
Preferred skills
CISSP certification, PMP certification, background in cybersecurity or enterprise IT
Technologies
Clarizen, Kantata, Salesforce, Tableau
Responsibilities
Serve as Professional Services leader ensuring service delivery exceeds expectations, own financial and operational management of the business, drive operational excellence and accurate reporting, ensure team staffing and capacity, champion AI/ML integration for operations, collaborate with sales and support teams, build customer relationships and handle escalations, focus on efficient delivery of standardized offerings
Seniority
Senior, hands-on IC with management responsibilities
