Business Operations Intern
Core
Analytical intern supporting commercial operations, sales performance reporting, and process automation within the Renewal Services and Sales Operations team.
Role type
Business Operations Intern
Builds
Internal support systems, dynamic reporting dashboards, and ticketing/queue systems for sales workflows.
Domain
Cybersecurity / Sales Operations / Business Analytics
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Advanced Microsoft Excel (pivot tables, macros/VBA), Data consolidation and cleaning, Workflow documentation, Process optimization, Dashboard creation, CRM data management
Preferred skills
Python scripting, Power Automate, Tableau/PowerBI, SQL, ServiceNow, SLA governance knowledge
Technologies
Excel, Power Automate, Python, Tableau, Salesforce, Google Sheets, JIRA, ServiceNow
Responsibilities
Document workflows and identify inefficiencies for streamlining; Build dynamic reporting dashboards to track SLA metrics; Design and implement ticketing systems for sales quote requests; Consolidate and analyze sales data from multiple sources to support decision-making.
Seniority
Intern