IT Field Engineer - Japan & Korea
Core
Provide first-line IT and AV support, troubleshooting, and maintenance for hardware, software, and virtualization systems in a full-stack corporate environment.
Role type
IT Field Engineer / Systems Administrator
Builds
Corporate IT infrastructure and AV systems
Domain
Enterprise IT Operations / Cybersecurity
Required skills
Windows 11 administration, MacOS administration, Active Directory, system imaging, VPN configuration, 802.11x networking, Zoom/AV device maintenance, basic networking, virtualization concepts
Preferred skills
AWS/Azure cloud environments, automation scripting, Intune, Jamf, VMWare ESX
Technologies
Windows, MacOS, Microsoft Office, Google Workspace, Active Directory, Zoom, VMWare, AWS, Azure
Responsibilities
Perform routine repairs, maintenance, and upgrades to existing systems; provide first-line IT & AV support and troubleshooting; apply company policies and standard runbooks to resolve issues; document symptoms, actions, and outcomes in ticketing systems; execute existing scripts to increase operational efficiency.
Seniority
Mid-level, hands-on IC
